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f'real Frozen Beverage Blender

Lead DesignersJochen Backs
Prize(s)Bronze in Home Interior Products / Kitchen Appliances
Entry Description

This new blender for frozen blended beverages was developed for Fast Food Restaurants, Casual Dining Restaurants, Convenient Stores as behind-the-counter (BTC) product, but also as self-serve equipment to highlight and visually communicate the essence of the f’real brand.

The blender was developed for key restaurant segments, such as Subway, KFC, Arby’s, etc., to create a more unique, memorable and consistent brand experience, as the previous generation presented a disconnect with customer experience and inconsistency with equipment line-up. The new blender features a large portrait display, to run promotions, show flavors, or to make other blending suggestions to make the under 1 minutes blending time more fun, memorable to create a better experience.

f’real’s unique flavored blended beverages are being displayed in undercounter freezers, below counters or blenders. Customers can choose their flavor, remove the lid and place the beverage safely into the blender. This process was improved though smoother forms and integral moving parts to eliminate potential pinch points. The process of blending had to be lifted to a new experience and ritual for users. The blender serves as a platform for a variety of product lines (milkshakes, smoothies, frozen cappuccinos, soft serve, etc.).

The product had to be designed to be highly functional with a premium appearance, clean and sanitary, efficient, high quality, approachable and simple to use, which were all successfully implemented. In addition, the design had to reflect that this equipment is for blending products rather than dispensing them.

A clean appearance and sanitary conditions are key for look and food safety, as hygiene is a concern in the food industry, it features an internal self-cleaning process after each blended beverage as well as a deep-cleaning process at the end of the day. Internal surfaces are treated soft and rounded to avoid built-up and easy draining after rinsing.


Jochen Backs is founder and Principal of STUDIO BACKS, a downtown San Francisco based design studio that delivers great product design and experiences in the consumer, computer, packaging, medical and houseware industries. We work on projects ranging from monitors to cameras to packaging for clients such as Samsung, Logitech, St. Jude Medical to Vaska. With a creative process that integrates industrial design and strategic thinking we create fresh, lifestyle-centered, long lasting solutions for our clients. STUDIO BACKS provides successful and proven services to achieve competitive advantage through product innovation.

Before founding STUDIO BACKS in June 2001, Jochen Backs was the Principal Industrial Designer for Design Continuum, San Francisco, where he designed and directed projects for various companies including Logitech, Vestel, BioMerieux and Sunbeam. His role at Design Continuum included building and mentoring the industrial design team, project management and business development. Prior to Design Continuum, Jochen was a Senior Industrial Designer with IDEO Product Development for 10 years, where he designed a diverse range of products for clients including DELL, NEC, Medtronic, Cisco Systems, Steelcase and Samsung Electronics. Before IDEO, Jochen worked for DESIGN TEAMS in Germany designing hand held tools for BOSCH, high pressure cleaners for KAERCHER, cook ware and household goods for SILIT and Leifheit.

Jochen has earned numerous awards during his 20 year career, including iF Hanover, the 'Red Dot' for the Highest Design Quality at Design Innovations, the Braun Prize, Design Champion at the Design Center Stuttgart, Best Design Of Europe at the International Biennial in Kortrijk Belgium, Design-Team of the Year 1990, Appliance Manufacturer's Excellence in Design and several I.D. Magazine Annual Design Review awards and Business Week's IDEA gold, silver and bronze awards. Communication Arts Interactive Annual 8 for our website design. Editor's Choice "Best of Show" and "Best New Technology Product" award in 2010. Shaggy Award 2011, Honorable Mention for Samsung Series 9 Full HD 3D LED HDTV.

Jochen is particularly proud of its successful and ongoing partnership with Samsung Electronics going back as far as 1993. Jochen has helped Samsung’s display division to transfer itself from an OEM manufacturer to an international leading brand in design and technology it has become today. All CRT monitors manufactured by SAMSUNG during the 90’s were either designed or directed by STUDIO BACKS. The new generation of LCD and LED 3D monitors continue to be designed or directed through the “Master Program”, a collaboration between SAMSUNG and STUDIO BACKS.
Other projects with SAMSUNG include laptops, mobile devices, digital compact cameras, white goods including refrigeration, range tops, microwave, venting hoods, washer and dryer.

Our Process is multidisciplinary, hands-on and heavily supported with 3D computer design tools to ensure excellent surface modeling and photo realistic renderings for our clients. We have experts on the team specializing in Alias, Rhino, ProE, SolidWorks and for rendering tools Patchwork 3D and Hypershot/Keyshot.
Jochen’s vision embodies sensitivity to international consumers and international markets and is a passionate thinkers about consumer behavior.