Story Garden by AmorePacific

AmorePacific set the goal of reinventing the factory tour and
brand visitor center by creating an experience that is about
the visiting guest as much as it is about AmorePacific, the
brand.

In September 2013, AmorePacific opened its new visitor
center in Osan, Story Garden, which does nothing less than
reinvent the very concept of the factory tour and brand
center experience. Story Garden immerses guests in a
story-based interactive, multi-sensory, multimedia
experience including sight, sound, touch and scent.

The Story Garden was conceived and produced by experience designers specializing in
immersive experiences for brands, museums, world expos,
and theme parks. The goal was to employ emotional
storytelling to blend exhibits, immersive media, interpretive
art installations, and original music to create an uplifting
story that builds an emotional bond between visitors and the
AmorePacific brand.

As guests move from sequence to sequence the emotional
effect grows. Each gallery is fully-immersive and has its own
emotionally crafted original music score, unfolding scene by
scene.

The emotional high point of the tour, the "Beauty
Transforms Our World" sequence, features a large-scale
multimedia experience integrating elements of projection
mapping and featuring the project’s original pop song,
“Beauty We Create.” Guests are enthralled, thrilled to see
themselves literally and figuratively as part of the story.

The primary visitor is an AmorePacific employee. The
experience is designed to embrace the audience in the spirit
of shared dedication, pride of vocation and commitment
to quality service and product. What it does is emotionalize
and personalize this message, making ambassadors for the
theme out of the visitors and guests. No employee would
ever expect the company it works for to focus so intently on
making them the hero of the company story.